All sellers are expected to adhere to the following policies when listing products on BuyNamib.com Seller offenses and prohibited content can result in suspension of your account and forfeiture of payments/earning balance.
Seller code of conduct
This policy requires that sellers act fairly and honestly on BuyNamib.com to ensure a safe buying and selling experience. All sellers must:
Provide accurate information to BuyNamib.com and our customers at all times
Act fairly and not misuse BuyNamib.com’s features or services
Not attempt to damage or abuse another Seller, their listings or ratings
Not attempt to influence customers’ ratings, feedback, and reviews
Not send unsolicited or inappropriate communications
Not contact customers except through Buyer-Seller Messaging
Not attempt to circumvent the BuyNamib.com sales process
Not operate more than one selling account on BuyNamib.com without a legitimate business need
Violating the Code of Conduct or any other BuyNamib.com policies may result in actions against your account, such as cancellation of listings, suspension, forfeiture of payments/earning balance, and removal of selling privileges. More details about these policies are below.
Accurate Information
You must provide accurate information to BuyNamib.com and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.
Acting Fairly
You must act fairly and lawfully and may not misuse any service provided by BuyNamib.com. Examples of unfair activities include:
Providing misleading or inappropriate information about BuyNamib.com
posting or and providing untruth information to BuyNamib.com or to customers, such as by creating multiple detail pages for the same product or posting offensive product images
Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions
Attempting to increase the price of a product after an order is confirmed
Artificially inflating web traffic (using bots or paying for clicks, for example)
Attempting to damage another Seller, their listings or ratings
Allowing other people to act on your behalf in a way that violates BuyNamib.com’s policies or your agreement with BuyNamib.com
Wholesale Vendor –A store have a minimum annual sale of N$5000 .
-At least 50 sales placed a year -To apply for a wholesale seller contact us
Ratings, Feedback, and Reviews
You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:
Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews
Ask customers to write only positive reviews or ask them to remove or change a review
Solicit reviews only from customers who had a positive experience
Review your own products or a competitors’ products
